Change Management

Inlecom’s Business Transformation consultancy services team assist clients in making and guiding fundamental changes in how the client’s business is conducted. The goal is to identify operational areas were collaboration models and support digital ecosystems can bring significant business value with minimal disruption. Mini transformations, within three to six months, work well when sourced by fully committed and dedicated teams.

IT Interventions

Transformation typically involves ICT solutions to help address external changes in the client’s market, address the introduction of new societal, governmental or EU regulations, and/or assisting our clients with a new or improved ICT platforms to support new income streams, markets or expansion.

Living Labs

Inlecom’s business transformation projects have typically involved the introduction of a new and/or improved ICT platform, support in realignment and/or retraining of staff, as well as the supporting the roll out and production readiness assessments of the new solution in real world environments such as large scale Living Labs.


Such client projects at Inlecom start with understanding the requirements and/or business opportunity, followed by formal requirements analysis, design approaches and implementation methods.


For complex ICT systems, Inlecom use visual models to establish new and old system context, business transformation requirements translated through functional decomposition, use-case diagrams for system and actor interactions, AS-IS and TO-BE process models based on swim lane techniques, and user stories to convey the functions of the solution.

Non Functional Requirements

Formal business transformation requirements specifications are then complemented with formal non functional requirements specifications to capture likely imperatives such as compliance, reliability, performance, scalability, interoperability, etc.

Case study

The iCargo business transformation project had the goal to advance and extend the use of ICT to support new logistics services that synchronize vehicle movements and logistics operations across various modes and actors with the end goal of lowering CO2 emissions.

View case study